Question 1

What is Steward Horse?

Accepted Answer

Steward Horse is a comprehensive equestrian management platform designed to help everyone in the horse world — from individual riders to large-scale operations — manage their horses, records, rides, team communication, and more in one connected place. Whether you keep one horse in your backyard or run a multi-location facility, Steward Horse brings everything together.

Question 2

Who is Steward Horse for?

Accepted Answer

Steward Horse is built for the entire equestrian community. That includes:

Individual horse owners who ride for fun and want a clean way to track records, rides, and vet schedules
Groups of friends who ride together and want to plan outings, share trails, and coordinate logistics
Riding clubs and organizations that need event calendars, member communication, and shared resources
Professional trainers managing lesson programs, training plans, and client relationships across disciplines
Facility managers overseeing boarding, training, and breeding operations with multiple horses and staff
Outfitters and trail ride operators running guided trips, managing client bookings, and coordinating guides
Ranchers tracking large herds across extensive acreage with pasture management and herd records
Veterinarians, farriers, and other service providers managing multi-client practices with scheduling and shared records
Breeders tracking lineage, foaling history, and reproductive records
Competition organizers building class lists, managing entries, and publishing results

If you care for horses or serve people who do, Steward Horse is built for you.

Question 3

Is there a free trial?

Accepted Answer

Yes — you can try Steward Horse free for 14 days with full access to all features, no credit card required. At the end of your trial, you can choose a plan that fits your needs or let your account revert to the free tier.

Question 4

How do I get started?

Accepted Answer

Getting started is easy: create your account at stewardhorse.com, set up your first organization or personal profile, and add your horses. From there you can start logging health records, training sessions, rides, and more right away. Our onboarding guide walks you through each step.

Question 5

Do I need to be part of an organization to use Steward Horse?

Accepted Answer

No. Individual riders can use Steward Horse with a personal profile to manage their own horse's records, log rides, and track health events. You do not need to create or join an organization unless you want team features like shared calendars, member management, and group communication.

Question 6

Can I use Steward Horse for a riding club or informal group?

Accepted Answer

Yes. Create an organization for your riding club, invite members, and you immediately have shared calendars, group ride planning, announcements, forums, and member management. It works just as well for a casual group of trail-riding friends as it does for a formal club with hundreds of members.

Question 7

What makes Steward Horse different from other equestrian apps?

Accepted Answer

Steward Horse is built around the way equestrian life actually works — supporting everything from a single rider's personal records to multi-facility organizations with role-based access for staff and clients. Health tracking, training, rides, trips, competitions, media, team communication, scheduling, facility management, and service provider tools all live in a single connected platform. Rather than juggling spreadsheets, group texts, and disconnected apps, you get one unified system designed specifically for the complexity and variety of the equestrian world.

Question 8

Can I manage multiple facilities or organizations?

Accepted Answer

Yes — Steward Horse supports multiple organizations under a single account, so you can manage separate facilities, riding clubs, or operations without switching logins. Each organization has its own members, horses, records, and settings, keeping everything neatly partitioned.

Question 9

Does Steward Horse support video uploads?

Accepted Answer

Yes. You can upload videos in common formats and Steward Horse will transcode them for smooth streaming on any device. Attach videos to training logs, ride reports, competition entries, and horse records to document progress and behavior. File upload limits and supported formats depend on your subscription plan; see the Technical FAQ for details on size limits.

Question 10

Can I upload documents and PDFs?

Accepted Answer

Yes. The media library supports photos, videos, PDFs, and other document types. Upload registration papers, Coggins results, insurance certificates, veterinary reports, and any other documents you need. Documents attach directly to the relevant horse's profile so everything stays organized.

Question 11

Can I share rides and trails with others?

Accepted Answer

Yes — rides and trails can be shared with other members of your organization or with the broader community. You can control visibility and access based on role. Sharing allows trainers, owners, and staff to stay aligned on horse activity and route history. Trail listings include distance, difficulty, terrain type, and rider reviews.

Question 12

How does trip planning work?

Accepted Answer

Create a trip, set dates and destinations, add waypoints and route details, and invite other riders. Participants can RSVP directly through the platform. You can attach packing lists, coordinate hauling logistics, check weather forecasts, and communicate with the group — all in one place. Trips work for everything from a day outing with friends to a week-long guided trail adventure.

Question 13

Can I track my tack and equipment?

Accepted Answer

Yes. Steward Horse includes inventory management for saddles, bridles, blankets, supplements, and other gear. Track what you have, assign equipment to specific horses, log condition and maintenance, and know when items need replacement or repair.

Question 14

How do competitions work?

Accepted Answer

The competition module lets you track show entries, classes, ride times, and results across any discipline. Record placings, scores, and penalties with the detail level that fits your sport. Follow cumulative season standings and year-end point totals. For competition organizers, tools are available to build class lists, manage entries, and publish results.

Question 15

Is there a community or chat feature?

Accepted Answer

Yes. Steward Horse includes real-time team messaging with topic-based channels, discussion forums for the broader equestrian community, and pinned announcements for your organization. Team chat replaces group texts and scattered phone calls with organized, searchable conversations.

Question 16

Can I manage members and control who sees what?

Accepted Answer

Yes. Invite team members, clients, and collaborators with role-based access. Owners see their horse's records. Trainers see their students. Staff see their assigned tasks. You control permissions so everyone gets exactly the information they need.

Question 17

Is there a mobile app?

Accepted Answer

Steward Horse is fully optimized for mobile browsers, so you can access all features from your phone or tablet without installing anything. A dedicated native app is on our roadmap — sign up for product announcements to be notified when it launches.

Question 18

What types of records can I track for my horses?

Accepted Answer

Steward Horse supports a wide range of horse records including health and veterinary notes, vaccination and deworming schedules, farrier visits, training logs, competition results, ride history, lineage and breeding data, ownership and custody transfers, and daily care entries. You can also upload documents such as registration papers, Coggins tests, and insurance certificates directly to each horse's profile.

Question 19

How much does Steward Horse cost?

Accepted Answer

Steward Horse offers a free tier for individual users with basic horse management features, as well as paid plans for organizations that need advanced features, more horses, and team access. Visit our pricing page at stewardhorse.com/pricing for current plan details and pricing.

Question 20

Can I cancel anytime?

Accepted Answer

Yes — you can cancel your subscription at any time from your account's billing settings, with no cancellation fees. Your paid access continues until the end of your current billing period, after which your account transitions to the free tier.

Question 21

What payment methods do you accept?

Accepted Answer

Steward Horse accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover. Payments are processed securely through Stripe, and your card details are never stored on our servers.

Question 22

What happens to my data if I cancel?

Accepted Answer

Your data remains in your account and accessible after cancellation — we never delete it when you downgrade or cancel. If you exceed the free tier limits after cancelling a paid plan, existing records are preserved in read-only mode until you either upgrade again or remove records to fall within the free limits.

Question 23

Do you offer discounts for annual billing?

Accepted Answer

Yes — choosing annual billing saves you compared to the monthly rate, typically around two months free per year. You can switch between monthly and annual billing at any time from your account's billing settings; the change takes effect at your next renewal.

Question 24

Who owns my data?

Accepted Answer

You own your data — always. Steward Horse does not claim any ownership over the information you enter, the records you create, or the media you upload. We act solely as a custodian of your data to provide the service.

Question 25

Is my data backed up?

Accepted Answer

Yes — your data is automatically backed up on a regular basis using redundant infrastructure. In the event of a system failure, we maintain the ability to restore data from recent backups with minimal data loss.

Question 26

Can I export my data?

Accepted Answer

Yes — you can export your horse records, health history, training logs, and other data from your account settings at any time. Exports are provided in standard formats so you can use your data in other tools or keep a local archive.

Question 27

How is my information protected?

Accepted Answer

All data transmitted to and from Steward Horse is encrypted in transit using TLS. Data at rest is encrypted in our database, and we follow industry-standard security practices including access controls, audit logging, and regular security reviews.

Question 28

Do you share my data with third parties?

Accepted Answer

We do not sell your data and do not share it with third parties for advertising or marketing purposes. We work with a limited set of trusted service providers (such as our payment processor and cloud infrastructure provider) who access only the data necessary to deliver the service, and are bound by strict data processing agreements.

Question 29

What browsers are supported?

Accepted Answer

Steward Horse works in all modern browsers including Chrome, Firefox, Safari, and Edge on both desktop and mobile. We recommend keeping your browser up to date for the best experience; browsers more than two major versions behind may encounter display or functionality issues.

Question 30

Is there an API?

Accepted Answer

A public API for third-party integrations is on our roadmap. If you have specific integration needs, please reach out to support — we are actively gathering feedback to shape our API priorities.

Question 31

Can I import data from other platforms?

Accepted Answer

We support importing horse records from CSV files, which allows you to migrate data from spreadsheets and many other management tools. For assistance with a specific platform migration, contact our support team and we will help you get your data into Steward Horse as smoothly as possible.

Question 32

What are the file upload limits?

Accepted Answer

Individual file uploads are limited to 25 MB per file. The total storage available for media and document attachments depends on your subscription plan; your current usage and limits are visible in your account settings under Storage.

Question 33

Does Steward Horse work offline?

Accepted Answer

Steward Horse is a web-based application and requires an internet connection to load and sync data. Some browsers may cache recently visited pages for brief periods, but full offline functionality is not currently supported. We recommend logging any records as soon as you have connectivity after being in a low-signal area.

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